1. Best Service Guarantee:
We are the first and longest established online pool equipment dealer in Australia. We offer the best customer service long after you purchase from us. Most of our customers recommend us to family and friends. For clarification visit our testimonials page. |
2. Best Selection Guarantee:
We have the largest range of major pool equipment in Australia available. We buy in bulk directly from the Australian and overseas manufacturers in container lots. We usually have several hundred cleaners and other major equipment in stock. We are a major supplier of equipment to government councils and commercial pool owners. |
3. Best Advice Guarantee:
We have practicable knowledge and experience on all pool equipment. We have substantially more experience in both domestic and commercial pool cleaners then any other dealer in Australia. Most dealers have limited knowledge and are tied to one or two brands. Patents have recently expired on several automatic pool cleaners and even better products are now available at lower cost. It's important to remember the best selling brand may not be the best option for your pool so take advantage of our free advice service. |
 4. Best Price Guarantee:
In the unlikely event you happen to find the same product with a lower advertised price including GST and delivery for consumer credit card purchase we will gladly match it excluding a manufacturers mail in rebate. We also offer special package deals for owner builders. Please contact us for package bundle deals.
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 5. Best Warranty Guarantee:
All products we sell carry full manufacturers Australian warranties so you won't be left out in the cold. We honour all manufacturers warranties on products purchased through us. |
 6. Best Credit Card Security Guarantee:
We are MasterCard SecureCode and Verified by Visa online merchants. we also accept Bankcard. Our order page is encrypted and CERTIFIED SECURE just like your online bank account. We are one of the few dealers approved by Westpac Bank (Australia's largest) for online / mail order sales. Westpac Bank even guarantees you'll receive the goods or will re-credit the purchase price back to your credit card.
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7. Best Payment Option Choices:
In addition to credit card payments you can use Electronic Funds Transfer (EFT), direct deposit into any Westpac Bank, or send us a cheque or money order. |
 8. Best Shipping Guarantee:
For speed and security orders are sent fully insured by express couriers with tracking. We don't use freight companies, common carriers, or Australia Post unless requested. Most orders are received by our east coast Australia customers in 1 - 4 working days.
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 9. Best Creditability Guarantee:
Oldest established online dealer in Australia approved by Westpac Bank, MasterCard, Bankcard, and Verified by Visa.
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10. Best International Service:
We have more experience then any dealer in Australia exporting to overseas buyers. We offer 10% off all listed prices directly exported by us. Overseas visitors to Australia who purchase from us receive the proper document for Australian customs 10% GST rebate when leaving. Overseas distributors: We are buyers agents for pool equipment and manufacture some lines ourselves. Please contact us with your bulk supply requirements for a quote. |
